CT
CTOM
Continuous Terminal Operations Management
Date—--:--:--
Current ShiftDay Shift06:00 – 18:00
Handover 18:00 → Night Shift--:--:--
Airport Operational StatusElevated

Live shift monitoring

Shift Reports

Hotel
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Lounges A
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Lounge B
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INAD
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Terminal floorplan with zone boundaries overlaid
Reported < 20 minReported 20–60 minOverdue > 60 minNo update this shiftReported busy (pulsing)

No shift open

Open a shift to start collecting location updates.

none
Day shiftFixed rotation: 2 day, 2 night, 4 off.
Staff directory

Select a zone

Click a boundary on the map.

    Inbound message format

    Share this with the reporting contacts. Parsing is lenient about order, casing and separators.

    Observations: <free text>
    Staff: <number>
    Machines: <number>
    Counters: <number>
    Open lanes: <number>

    Webhook endpoint: POST /api/public/whatsapp with { from, text, timestamp }. Twilio and Meta Cloud API payloads are accepted too.